Privacy Policy

Effective Date: 10 June 2020
Last Updated: 3 March 2025

1. Introduction

Welcome to VantageScape Strategic Consultancy ("VantageScape," "we," "our," or "us"), a brand under Visual Earth Creatives Sdn Bhd. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.vantagescape.net (the "Website").

This policy is designed to comply with global data protection laws, including but not limited to:

Personal Data Protection Act (PDPA) 2010 (Malaysia)
General Data Protection Regulation (GDPR) (EU)
California Consumer Privacy Act (CCPA) (USA)
Singapore’s PDPA
Thailand’s PDPA
Other applicable data protection laws in the Asia-Pacific region

By using our Website, you consent to the data practices described in this policy.

2. Information We Collect

a) Personal Information

We may collect the following information when you interact with our Website:

Name
Email address
Contact number
Company name
Job title
Any other details voluntarily submitted via forms, inquiries, or service requests

b) Automatically Collected Data

IP address
Browser type and version
Device information
Website usage data (e.g., pages visited, time spent on site)
Cookies and tracking technologies (see Section 7: Cookies & Tracking Technologies)

c) Third-Party Data

We may collect information from third-party sources such as:

Social media platforms (if you interact with our content)
Business partners and affiliates

3. How We Use Your Information

We process your information to:

Provide, operate, and maintain our Website
Respond to inquiries and offer consultancy services
Improve user experience and Website functionality
Comply with legal obligations and protect intellectual property
Send updates, newsletters, or marketing communications (with opt-out options)
Prevent fraudulent or unauthorized activities

We do not sell or trade your personal data to third parties.

4. Consent & Data Processing

Explicit Consent Required: By submitting your personal data, you explicitly consent to its collection, processing, and use per this Privacy Policy.
Right to Withdraw Consent: You may withdraw consent at any time by contacting us at info@vantagescape.net

5. Disclosure of Information

We may share information in the following circumstances:

Service Providers & Business Partners: For hosting, analytics, or marketing purposes.
Legal Compliance: To comply with legal requirements, court orders, or regulatory authorities.
Business Transfers: If VantageScape undergoes a merger, acquisition, or sale of assets.
All third parties receiving personal data must comply with strict confidentiality agreements.

6. International Data Transfers

As a global consultancy firm, we may process data outside of Malaysia and other jurisdictions. We ensure that appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs) under GDPR
Binding Corporate Rules (BCRs)
Explicit user consent for cross-border data transfers

If you have concerns about international data transfers, please contact us.

7. Cookies & Tracking Technologies

We use cookies to enhance your experience and analyze Website performance. By using our Website, you consent to our use of cookies. You can manage cookie settings through your browser preferences.

Types of cookies we use:

Essential Cookies – Necessary for Website functionality
Analytics Cookies – To track Website traffic and user behavior
Marketing Cookies – For personalized ads and social media engagement

You may opt out of cookies, but this may impact site performance.

8. Data Retention Policy

We retain personal data for as long as necessary for business operations or legal compliance. Typical retention periods are:

Customer inquiries: 1 year
Marketing communications: Until user opts out
Legal compliance records: Up to 7 years

If you request data deletion, we will remove personal data unless required by law to retain it.

9. Your Rights & Choices

Under GDPR (EU Residents)

Right to access your data
Right to correct inaccuracies
Right to request deletion
Right to restrict processing
Right to data portability
Right to object to data use

Under Malaysia’s PDPA

Right to be informed about data processing
Right to access and update personal data
Right to withdraw consent
Right to prevent processing likely to cause damage or distress

To exercise your rights, contact us at info@vantagescape.net

10. Intellectual Property & Brand Protection

VantageScape Strategic Consultancy and Visual Earth Creatives Sdn Bhd own all trademarks, logos, and content on this Website.
Unauthorized use, reproduction, or distribution is strictly prohibited.
We reserve the right to take legal action against any infringement.

If you suspect a breach, report it to info@vantagescape.net

11. Security Measures

We implement industry-standard security protocols, including:

Data encryption
Access controls
Regular security audits

Despite these measures, no system is 100% secure. Users are encouraged to protect their credentials.

12. Updates to This Privacy Policy

We may update this policy periodically. Continued use of our Website constitutes acceptance of any revised terms.

13. Contact Information

For privacy inquiries, contact:

VantageScape Strategic Consultancy
(Brand under Visual Earth Creatives Sdn Bhd)

info@vantagescape.net